Privacy policy
Collecting Personal Information
When you visit our Site, we gather certain details about your device, how you interact with the Site, and information required to process your orders. If you reach out to us for customer support, we may also collect additional details. In this Privacy Policy, “Personal Information” refers to any data that can uniquely identify an individual, as outlined below. Here’s a breakdown of the types of Personal Information we collect and why:
Device Information
- Examples of Personal Information collected: Web browser version, IP address, time zone, cookie data, sites or products viewed, search terms, and interactions with the Site.
- Purpose of collection: To ensure the Site functions properly, and to perform analytics to improve the Site’s performance and user experience.
- Source of collection: Automatically gathered through cookies, log files, web beacons, tags, or pixels when you access the Site.
- Disclosure for business purposes: Shared with our processor, Shopify, and with delivery partners for order fulfillment.
Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment information (credit card details or cash on delivery), email address, and phone number.
- Purpose of collection: To fulfill orders, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen for potential fraud, and—if aligned with your preferences—send marketing or product information.
- Source of collection: Collected directly from you.
- Disclosure for business purposes: Shared with our processor, Shopify, and delivery partners to facilitate order fulfillment.
Customer Support Information
- Examples of Personal Information collected: Name, phone number, and address.
- Purpose of collection: To provide you with customer support and address your inquiries.
- Source of collection: Collected directly from you.